In order to achieve the company’s aim in becoming an active partner in customer relations, Lu-me felt it was necessary to begin with quality as their prime objective in productive cycle management systems and control processes.
In order to guarantee high quality standards, for years Lu-me has chosen to operate in compliance with the UNI EN ISO 9001 standard, activating management and continuous improvement processes that have allowed it to obtain and maintain certification over the years. The company quality system standards represents for us a daily objective in planning, designing, organising, delivery, and assisting customers, guaranteeing top quality service and products as well as reliability and discretion.
Mass production guaranteeing constant quality standards, as well as an entrepreneurial outlook, and most of all, continuous investment in specialised technology and human resources.
The company’s productive installations are very modern, highly automated with mass production capacity and control systems adapted to individual requirements.
Providing products and services that comply with customer specifications is a primary goal for the company. For Lu-me, total quality is achieved through continuous improvement in all activities: in processes, products, service and relationships between all people inside and outside the company. Each product is constantly monitored and the quality control department uses both conventional instruments and automatic machines with contactless measurement technology, which are periodically reviewed and coded to ensure the best quality for our products.